Security
Vulnerability Disclosure Policy
If you find a security vulnerability, you should be able to tell us without friction. This page says how, and what we commit to in return.
Last updated 6 September 2026
Draft — customer text based on the upscrolled template; adjustments in the first review round
How to report
devBy e-mail only. The more technical detail, the faster we can validate and address it.
Report a vulnerabilityVulnerability Disclosure Philosophy
txtme.social B.V. believes effective disclosure of security vulnerabilities requires mutual trust, respect, transparency and common good between txtme.social B.V. and Security Researchers. Together, our vigilant expertise promotes the continued security and privacy of txtme.social B.V. customers, products, and services.
Scope
This policy applies to any digital assets owned, operated, or maintained by txtme.social B.V., including public facing websites.
Security Researchers
txtme.social B.V. accepts vulnerability reports from all sources such as independent security researchers, industry partners, vendors, customers and consultants.
txtme.social B.V. defines a security vulnerability as an unintended weakness or exposure that could be used to compromise the integrity, availability or confidentiality of our products and services.
Our Commitment to Researchers
- We maintain trust and confidentiality in our professional exchanges with security researchers.
- We treat all researchers with respect and recognize your contribution for keeping our customers safe and secure.
- We will work with you to validate and remediate reported vulnerabilities in accordance with our commitment to security and privacy.
- We investigate and remediate issues in a manner consistent with protecting the safety and security of those potentially affected by a reported vulnerability.
What We Ask of Researchers
- We request that you communicate about potential vulnerabilities in a responsible manner, providing sufficient time and information for our team to validate and address potential issues.
- We request that researchers make every effort to avoid privacy violations, degradation of user experience, disruption to production systems, and destruction of data during security testing.
- We request that researchers provide the technical details and background necessary for our team to identify and validate reported issues, by e-mail to the address below.
- We request that researchers act for the common good, protecting user privacy and security by refraining from publicly disclosing unverified vulnerabilities until our team has had time to validate and address reported issues.
Vulnerability Reporting
txtme.social B.V. recommends that security researchers share the details of any suspected vulnerabilities across any asset owned, controlled, or operated by txtme.social B.V. (or that would reasonably impact the security of txtme.social B.V. and our users) using the e-mail address below.
The txtme.social B.V. Security team will acknowledge receipt of each vulnerability report, conduct a thorough investigation, and then take appropriate action for resolution.
- Report
- Acknowledge
- Investigate
- Resolve
Submit a Report
devUse the following e-mail address to submit your vulnerability report: dev@txtme.social. Please provide as much technical detail as possible to help our team validate and address the issue.